Refund & Cancellation Policy

1. Free 7-day trial

Every plan includes a 7-day free trial and no card is needed to start. You are only charged if you choose to subscribe.

2. Cancelling

You can cancel any time from the Billing page in your account. Your plan stays active until the end of the month you have already paid for, then it will not renew. Your records are kept and remain viewable, so you can resubscribe later without losing anything.

3. Refunds

Because you can try the full service free before paying, monthly payments are generally non-refundable once a billing period has started. We do not give partial refunds for unused days after cancelling.

If you were charged in error, charged twice, or a serious fault on our side stopped you using the Service, contact us within 14 days of the charge and we will refund it.

4. Your consumer rights

If you are a consumer in the UK or EU, you may have a 14-day right to cancel a digital service. By starting a paid subscription straight away you ask us to begin providing the Service immediately; if you cancel within 14 days of your first payment we will refund you minus a proportionate amount for the time used. Nothing in this policy affects your statutory rights.

5. Plan changes

Upgrading or downgrading takes effect immediately and is prorated automatically, so you only pay the difference for the rest of the month.

6. How to ask for a refund

Send us a message via the contact page with the email on your account and the date of the charge. Approved refunds go back to your original payment method and usually arrive within 5–10 working days.